Frequently Asked Questions
Everything you need to know about your Vival Studios experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
Vival Studios is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in all our seasonal collections.
Can I modify or cancel my order?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.